Terms and Conditions
WWW.PADDYPOWERCASINO.COM - TERMS AND CONDITIONS
Notice to Users
IMPORTANT - These terms and conditions govern your use of the services available via this website. You should read them carefully prior to registering and using this website. You should only register and use this website if you have read, understood and agreed with these terms and conditions. These terms and conditions represent a legally binding agreement between you and VF 2011 Limited (referred to in these terms and conditions as "Virtue Fusion", "we" or "us"). You should print out and retain a copy of these terms and conditions and retain them for your records.
You should also read our privacy policy: this is a separate set of terms and conditions that sets out how we intend to use the personal details that you supply to us. By accepting these terms and conditions you also accept our privacy policy. From time-to-time there may also apply special or additional terms and conditions relating to individual games, promotions or tournaments. These terms and conditions will be notified to you at the appropriate times and locations and they will be deemed to form part of the legally binding agreement between us that is represented by these terms and conditions.
We have written these terms and conditions in what we hope you will find to be simple English. If there is any part of them that you do not understand you should call our Customer Services team. Their contact details are set out below. They will answer any queries or complaints that you may have either about these terms and conditions, our privacy policy, or any other aspect of your use of the website.
1. PROVISION OF SERVICES
You hereby acknowledge and agree that your user data will be owned and retained by Paddy Power in its capacity as Data Controller and will be disclosed to and transferred to Us for our retention and use in compliance with this Agreement. Upon the termination of this Agreement, We will deliver up to Paddy Power all copies of the user data and other data, (or, if instructed to do so by Paddy Power, destroy all copies thereof in our possession), which may be used for any purposes as deemed appropriate by Paddy Power.
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Virtue Fusion holds an interactive gaming licence issued by the Alderney Gambling Control Commission ("AGCC") and we provide the online gaming available from this website under that licence.
2. UPDATES
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It is your responsibility to read and understand these terms and conditions.
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We reserve the right, from time to time, and at our sole discretion, to change or update these terms and conditions.
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All changes to these terms and conditions will be published on this website. Upon publication, each change will become effective and you will be deemed to be aware of and bound by them. You should therefore review these terms and conditions regularly to ensure that you are up-to-date with all the current terms and conditions.
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Your action of registering, using and continuing to use this website will be an indication of your acceptance of our then current terms and conditions. If you do not understand or accept all of these terms and conditions then you should call our Customer Services team whose contact details are set out below.
3. REGISTRATION PROCESS: AVOIDANCE OF UNDERAGE GAMBLING
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Underage Gambling by UK Residents. In the United Kingdom and many other countries, gambling is illegal if conducted by persons under a certain age. In the United Kingdom, this age is 18. Accordingly, you commit an offence if you are a resident of the United Kingdom and you gamble on this website whilst you are under 18 years of age.
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Non-Payment of Winnings to Underage Persons. We will not knowingly pay any winnings from gambling to any person who is under the age of 18.
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Virtue Fusion Right to Require Proof of Age. We reserve the right at all times to require evidence of your age that enables us to ensure that you are aged 18 or over, as well as your identity and place of residence. We shall have the right to obtain this information from third parties as well as from yourself.
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Virtue Fusion Right to Cancel Underage Wagers/Accounts. We reserve the right to suspend or cancel your account, return any outstanding balance and exclude you, temporarily or permanently, from using this website if proof of age satisfactory to us is not provided by you.
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Prohibited Jurisdictions. We are unable to accept players from a number of territories including but not limited to: Israel, Estonia, Cyprus, Bulgaria, Hong Kong, Turkey, Canada, France and the United States of America and its territories and the territories contained at the following link. We reserve the right to reject attempts by residents of these territories to register on the website and we may immediately suspend or close your account if we have reason to believe that you are located in one of these territories. This exclusion may be applied by us to other territories from time-to-time.
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Responsibility of Users to Play Lawfully. For other territories, it is your responsibility to ensure that gambling on this website does not breach the laws of the territory in which you are located. Under no circumstances will we be liable to you for any breach of any law that may occur as a result of your usage of this website. You should not assume that because you have been able to register on the website and open an account, your playing with us will not cause you to breach the law of your home territory. We reserve the right to close any accounts and void all transactions if we consider that they could expose us to any liability in this regard.
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Accuracy of Personal Details. You confirm to us that all information that you provide to us at any time, whether on registration, in response to any security check or otherwise in connection with your account, is complete, true in all respects, accurate and not misleading. You further agree to inform us immediately if there is any change to such information. Your registration may not be accepted and your ongoing ability to use this website may be put in jeopardy unless you provide us with all the information that we ask from you (or we obtain it from third parties or other sources) in order for us to operate this website lawfully, responsibly and in full compliance with these terms and conditions.
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Keep Your Login Details Secure. When opening an account to gamble with us, you must choose your own unique username and password. It is your responsibility to ensure that these details are kept private, secure and confidential at all times and to protect their secrecy and confidentiality. You are responsible for all financial transactions such as deposits, stakes and wagers made using these login details and your account. Any unauthorised use of your login details shall be your sole responsibility and will be deemed as your use and your gambling. If you lose or forget your username and/or password, or if you are concerned that a third party is aware of them, please contact our Customer Services immediately using the details set out below.
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Acting as Principal. You may not register on this website if you are not acting on your own behalf and are acting on behalf of someone else.
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No Multiple Accounts. You are only permitted to hold one account in respect of both this website and all our other affiliated sites and you may only use one of your credit or debit card numbers at any one time. Additionally, the name you register with must be your name. We reserve the right to suspend or close multiple accounts or any account/accounts with incorrect names and/or details and we accept no liability for any losses incurred by you as a result of your operation of multiple accounts, including where you self-exclude or limit your play on one account and fail to do so on others. Where multiple accounts are opened by different users at the same IP or home address, we reserve the right to close or restrict such accounts where in our sole discretion we do not consider that they are genuinely used by different individuals.
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Users Breaching These Terms: Virtue Fusion Rights. If you are in breach of any of our requirements relating to your age, identity or personal details we have the right not to pay you any account balance and we also reserve the right to close or suspend your account. We may require that you provide us with further information in these circumstances and you agree to do so accurately and honestly.
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Virtue Fusion Rights to Terminate User Relationship. We further reserve the general right at any time, and at our sole discretion, to suspend or close your account without further explanation if we consider it necessary to do so. The decision of our management as regards any aspect of your account or use of this website by you is final and not open to dispute or appeal.
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Legal Offences. As well as losing the ability to gamble on this website, you should be aware that if you breach any of the requirements of this Section 3, you may also be committing a legal offence and you may be subject to legal action including prosecution.
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Law Enforcement Agencies & Regulators. We reserve the right to cooperate with law enforcement and other regulatory authorities, including the Alderney Gambling Control Commission, in investigating claims of illegal activity on this site.
4. ACCOUNT MANAGEMENT
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Personal Entertainment Only. Your account is personal to you and your use of this website and your playing of the games offered is for personal entertainment only. You must not allow others to use your account. We reserve the right to refuse to pay out any winnings where any person is found to have violated this requirement.
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Changes in Registration Details. You must inform us of any changes to the details that you gave when you registered, including your address, your debit or credit card details, (such as the number, expiry date and issue number) and any other changes that affect your account. Failure to inform us of changes affecting your account may result in transactions being declined by your bank, building society or credit card company. We do not accept any liability or responsibility of any sort for transactions that are declined as a result of your failure to provide us with your correct, up-to-date details.
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Credit/Debit Cards: Loss & Theft. It is your responsibility to protect your debit and/or credit cards from loss or theft. Please contact us immediately should your card be lost or stolen. We accept no responsibility whatsoever for any transactions made using lost or stolen debit, credit card and/or any other payment devices.
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Inactive/Dormant Accounts. Any inactive account where a balance is preserved will be reviewed regularly by us. We will attempt to notify the account holder, via email, using the email address provided to us by the account holder, of any remaining funds held in the inactive account. Should an account remain inactive (for example, where it has no login, gameplay or transactions) for a period of 13 months consecutively or more, we will remove the entire balance and deal with the funds in accordance with the regulations that apply to this website.
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Decision of Virtue Fusion Final. We retain at all times absolute control over the issuing, maintenance, suspension and/or closing of all accounts. Our decision in any matter relating to any player's account and use of the website is final.
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Security Checks. We may perform security checks on players' accounts from time-to-time. You understand and agree that we may demand additional information from you and you must provide the same in the event that we wish to conduct a security check on your account. We may suspend and/or terminate accounts or withhold any payments (including winnings) in the event that any security check reveals that an account is in breach of any of these terms and conditions.
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Virtue Fusion Right to Void Wagers. We reserve the right to refuse or limit any wager(s) attempted to be placed by a player at our sole discretion and for any reason. In circumstances where a wager is deemed to be or is declared void by us, any sum deducted from your account in relation to that wager (including any stake) shall be re-credited to your account. Should we decide to waive any rule for the benefit of any player, it shall only be for that one instance and shall not set a precedent for the future.
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Withdrawal of Funds. All funds must be withdrawn in accordance with the withdrawal procedures (please see 'Withdrawal Procedures and Winnings' below).
5. GAMING AND USAGE OF THE WEBSITE
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Availability of Game Rules. Rules for each of the games and the jackpots on this website will be available to you on the website before you play. It is your responsibility to read and understand the rules of each game, including any jackpots, before you play and you agree to abide by the rules of each game , including any jackpot rules, as they are set out on this website.
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Virtue Fusion Records Determinative. As with all electronic gambling, a random number generator software program will determine the outcome of the games. In the event of a discrepancy between the results displayed on your computer and the game records on our server, our records shall be regarded as definitive.
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Manipulation and Unfair Play. You will not in any way interfere, interrupt, attempt to interrupt, or attempt to manipulate the operations of the website or the normal play of any of the games. Failure to comply with this rule may lead to your exclusion from this website without any compensation and to possible criminal and civil investigations. In particular, you will not use or attempt to use any artificial intelligence or player assistance software but will play personally via the interfaces provided by us only.
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Offensive Material. You will not post any unlawful, obscene, abusive, defamatory, threatening, or other offensive material on the website, including when using the chat option or in correspondence with our staff.
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Virtue Fusion Right to Moderate Chat. In relation to any chat option, we reserve the right to moderate the chat on this website and remove any postings that breach the requirements of this section. We may also remove any statements which promote any competing service or product or any statements about us or the website and/or the games featured on it that are untrue or which we consider to be derogatory or critical. In addition, you agree to observe and abide by any specific chat rules that we may post on any chat facility from time-to-time.
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Responsible Gambling. We take responsible gambling extremely seriously. We maintain procedures to attempt to identify players who are, or who appear to be at risk of becoming compulsive gamblers. However we accept no liability for losses that may be incurred by any players on our website: you acknowledge that you may lose money by playing with us. We will provide any players who we may indentify as problem gamblers with information and assistance to enable them to obtain such counselling or access to an appropriate support organisation as we see fit and may use their personal information for this purpose.
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Users Play At Their Own Risk. Notwithstanding the paragraph above, you understand that you risk losing money whilst using this website and playing the games that we offer, and that you use this website and play the games offered at your sole risk.
6. WITHDRAWAL PROCEDURES AND WINNINGS
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Bonuses. In the event of a promotional campaign or competition, where you are credited with an amount to your account, the funds are at that point deemed as "non withdrawable" (i.e. they can be used as bonus cash but not withdrawn as cash) and you are not entitled to withdraw such amounts, unless the terms of the particular promotional campaign or competition say so. We reserve the right to reclaim bonus amounts credited to your account if you do not use them to play games during the period specified in the relevant promotion or if you attempt to withdraw them from your account.
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Taxes and Fees. All taxes and fees payable on your winnings (or any other payments we may make to you) are your sole responsibility. Winnings cannot be transferred, substituted, or redeemed for any other consideration.
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Payout Rates. We reserve the right, at our discretion, to make changes to the payout rates applicable to the games. The payout rate of each game can be viewed by clicking on the paytable link on the right hand side of the game navigation bar within the relevant game. It is your responsibility to note the payout rate applying to each game in each session prior to placing a stake or wager.
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Promotions and Publicity. By accepting any prize and/or winnings, you consent to the use of your name for advertising and promotional purposes without additional compensation except where prohibited by law.
7. WAGERS
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Placing of Wagers. Wagers may only be placed through your account. We do not accept wagers in any other form or by any other means.
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Virtue Fusions’ Right to Refuse Wagers. We reserve the right to refuse the whole or any part of a wager at our discretion. We also reserve the right to set the maximum and minimum stake amounts and to update or change these amounts from time to time. Any updates or changes shall appear on the relevant part of this website. Any winnings in excess of the maximum amounts will not be paid.
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Acceptance of Wagers. Wagers will only be validly made and accepted by us if they are accepted and made in accordance with both these terms and conditions and the rules applicable to each individual game. Until actually accepted, no communications from you shall become legally binding on us and all information displayed on this website constitutes an invitation to play only.
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Virtue Fusion Records Determinative. You agree that our records shall be the final authority in determining the terms of any wagers you place and the circumstances in which they were made.
8. SELF EXCLUSION
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Self-Exclusion. At any time, you may instruct us to exclude you from gambling on this website and to close your account. You may ask for this to happen permanently, or for set periods. Once your request is processed by our Customer Services team, no further wagers will be accepted from you, your account will be closed and any balance credited back to you.
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Imposition of Limits. In addition, you may set limits on your gambling by accessing the Player Protection link on the website. If you notify us of limits that you wish to set in relation to your gambling, we will not accept a deposit, permit you to lose or debit wagers from your account in excess of the notified limits. Using this facility you can lower and increase limits on your gambling at any time. Any removal or increase will however take 7 days to take effect, may not exceed the house limits and is subject to our consent. Any reduction will take place immediately.
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Problem Gambling. In addition to our other responsible gaming processes, we also reserve the right to exclude a player from the website at any time if we consider that a player cannot control his/her gambling.
9. INTELLECTUAL PROPERTY
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Virtue Fusion Ownership of IPR. All the trade marks, service marks, trade names, copyrights, graphics, logos and idents used on the website from time to time belong to us, or our group companies or to their licensors. You acknowledge that by using the website and playing the games, you obtain no rights in any content on the website, or any part thereof. Under no circumstances may you use any content on the website without our prior written consent. You agree not to download, sell, assign, rent, lease, sublicense, loan, distribute, transfer, publish, create derivative works, copy, re-use, modify, translate, adapt, attempt to decompile, decipher, disassemble, reverse engineer, decrypt or discover the source code of all or any part of the website including any game, deploy any type of query program on the website, create improvements, or seek to obtain intellectual property protection over any content featured on the website at any time. You further agree to not use the website in any unlawful manner, for any unlawful purpose, or in any way that is inconsistent with this Section 9 or these terms and conditions generally.
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Misuse of Website. You will be liable to us for any damage, costs or expenses resulting from your misuse of the website. You must notify us immediately if you become aware of any misuse of the website or the content appearing on it at any time.
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User Licence to Use Website. We grant you a personal, non-exclusive, non-transferable and non-assignable limited licence to use the website and to play the games conditional upon your being at all times aged 18 or over and your continuing compliance with all of these terms and conditions.
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Customer Services Instructions to Users. You agree to follow and comply with any instructions and directions sent to you by Customer Services team. For the avoidance of doubt, our Customer Services team will be under no obligation to help you should you fail to follow their instructions.
10. NO WARRANTIES
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No Warranties Made by Virtue Fusion. Your use of the website is at your sole risk. The website is provided on an "AS IS" and "AS AVAILABLE" basis. Unless specifically stated herein, and except as required by law, we make no representations and expressly disclaim any and all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, accuracy, satisfactory quality, implied warranties of title and non-infringement.
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Errors in the Website. You acknowledge and agree that we do not warrant that the website or the games shall be error-free, timely or will operate without interruption. If you become aware that the website generally or any game in particular contains any error, or is incomplete, you must inform our Customer Services. You agree not to take advantage of any error in any game and we reserve the right to recover any such advantage that you may gain from any error, as well as all costs and expenses in making such recovery. We are not liable to you for any errors or interruptions.
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Virtue Fusion' Right to Suspend Games. We reserve the right to suspend, discontinue, modify, remove or add to the website and/or any games at our discretion with immediate effect and without any obligation to provide you with notice and we shall not be liable in any way whatsoever for any loss suffered as a consequence of any decision made by us in this regard.
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Exclusion of Loss. You understand and agree that to the maximum extent permitted by law, we shall not be liable for any loss or damage of any nature suffered by you, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages): (i) resulting from your use of, or your inability to use, the website, (ii) any loss or corruption of data, (iii) communication or line failures, (iv) misuse of the website by any person or (v) any error or omission in the website.
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No Liability For Content & Third Party Content. You understand and agree that to the maximum extent permitted by law, we shall not be liable to you for the content of or use by you of any information, services, advertising, marketing, or other content on the website (whether directly or via links to or from other sites or resources). We do not endorse the content of any third party-supplied advertisements or information and we make no warranties with respect to such content. In particular, we shall have no liability in respect of material on the website which may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with any applicable laws and regulations. The provision by us of a link to another website does not constitute any endorsement or approval of the materials at that location.
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General Exclusion of Loss. Except as otherwise provided by law, we will not be responsible or liable to you for any other loss or damage that you or any third party may suffer as a result of using or in connection with your use of the website.
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Contractual Status of Brand Partners. The website and its games are provided to you by us and all wagers are fulfilled by us and not by any of our partners.
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Limitation of Liability. Except as otherwise provided by any applicable laws, our maximum liability, excluding payment of valid bets, to you for any claim in contract, tort, or in any other cause of action arising in connection with the website shall be £2,000 (or currency equivalent).
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Fraud, Manipulation, Unfair Play. Charges, claims and proceedings, both civil and criminal may be brought against you and any other person(s) in connection with the manipulation, attempted manipulation or tampering with the website, the games offered upon it, any customer accounts, the laundering of money or the attempted laundering of money. We reserve the right to pass on any information that we deem relevant, at our sole discretion, to the appropriate authorities, including the AGCC, if we become aware of (or suspect) that you are involved in any such activities. We are not obliged to provide you with notice of our intention to do this nor shall we give you reasons for our doing so. You agree to waive any and all rights you may have, at law or otherwise, of whatever nature and in whatever jurisdiction, in connection with such disclosure. In addition, we reserve the right to hold any funds we suspect to be connected with a financial crime, money laundering or related activity.
12. MISCELLANEOUS
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Our failure, in any instance, to exercise any of our rights under these terms and conditions will not constitute a general waiver of such or any other rights hereunder. Nothing in these terms and conditions shall exclude or limit liability for fraud or fraudulent misrepresentation.
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These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes related to these terms and conditions will be subject to the jurisdiction of the courts of England and Wales.
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If, for any reason, a court of competent jurisdiction finds any provision of these terms and conditions, or portion thereof, unenforceable, invalid, or unlawful, then the remainder of these terms and conditions shall continue in full force and effect and will be read to give maximum effect to the intention of the parties as reflected by their plain language.
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No amendment to or modification of these terms and conditions will be binding unless made by an authorized representative of ours acting in his or her official capacity.
13. CUSTOMER SERVICE
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You may contact our Customer Service team (as supplied to us by a third party) at any time using the details set out below should you have questions or need assistance. To provide a better service and for your protection, telephone conversations may be recorded and/or monitored by designated staff.
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With regard to customers complaints, any complaints that cannot be resolved between us and the player making the complaint should be referred to the AGCC. They will be investigated by the AGCC according to its standard procedures from time-to-time.
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Any complaints should also be directed to our Customer Services team. If you have any complaint or issue relating to this website or the gambling offered by it you should in the first instance contact our Customer Services team as set out below. If you are unhappy with the outcome of your complaint you may contact the AGCC whose address we set out below.
Our Customer Services team is open 24 hours a day, 7 days a week and you can contact us by any of the following methods:
EMAIL:
support@paddypowercasino.com
TELEPHONE:
Customers calling within the UK please phone: 0800 028 2497
Customers calling within the Ireland please phone: 1800 924 406
Customers calling within the rest of the world phone: 00353 1905 0132
MAIL TO:
Paddy Power Gaming Support Dept
Power Tower, Blocks 1-3
Belfield Office Park
Beech Hill Road
Clonskeagh
Dublin 4
FAX:
you can send us a fax at: 00 353 1 4045986
THE ALDERNEY GAMBLING CONTROL COMMISSION
Write to:
St. Anne's House
Queen Elizabeth II Street
Alderney
Channel Islands
GY9 3TB
For general questions please visit our Frequently Asked Questions page.
Annex 2
Privacy Policy
IMPORTANT: BY USING THIS WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA SUBMITTED BY YOU MAY BE PROCESSED BY US FOR THE PURPOSES SET OUT BELOW
We take care to protect the privacy of our customers. This policy explains how we process information about website visitors and those registered with paddypowercasino.com. There are several security features on Our site. Your personal details are protected by firewalls, encryption, and other security measures. Our employees do not have access to your full debit/credit card details. We are committed to the security of your personal details.
Paddypowercasino.com complies with Data Protection Law (Bailiwick of Guernsey) 2001. In addition, paddypowercasino.com consults the EU privacy laws and the OECD guidelines regularly to ensure the protection of players' privacy and transborder data flow.
Personal information is collated and stored primarily during the registration process, but is also monitored when there is activity on your account and when you use the website. As with many other websites, we, or our third party suppliers, may use software known as 'cookies' to store information relating to your preferences to enable us to improve our service to you.
Personal data submitted by you to paddypowercasino.com will be used for the following purposes only. We will only collect and retain personal data to the extent that it is strictly necessary for one of the following purposes: assisting us in setting up and managing your account; building an accurate customer profile; making information available to our marketing partners: and publishing on the website and in other promotional materials, for the purpose of promoting the site, information relating to wins comprising the amount of the win and the abbreviated name, home town, state or province and country of the winner.
Please note that Paddy Power (our trusted third party supplier of certain services), VF 2011 Limited and the Alderney Gambling Control Commission (AGCC) have access to your account information. However, this information will only be used within the rules and guidelines that govern this site.
Personal data collected about you when you visit this site will be disclosed only to the following types of persons or partners of paddypowercasino.com; reputable marketing partners selected by us; any company or other entity to whom we may sell all or part of our business; any competent legal, regulatory or law enforcement authority including the AGCC. In the latter case, you will not be informed of any disclosure nor of any reasons for such disclosure and you hereby waive any and all rights that you may have, whether at law or otherwise, of any nature and in any jurisdiction, in connection with such disclosure; our professional advisers or other appropriate third parties, if your use of our service, our Games or this website is in breach of these terms and conditions; and other users of the site and persons receiving promotional materials, in each case pursuant to the information we provide about winners detailed above.
To make data corrections or to obtain access to the data we have about you, you must send us a written request that should be addressed to the Director of Customer Services for paddypowercasino.com. We will disclose to you your personal data held by us, we shall correct or delete inaccurate details, and notify any third party recipients of the necessary changes. Changes to certain parts of your account information can also be made by accessing 'My Account'. We regularly delete data that is no longer required.
Paddypowercasino.com is part of the World Wide Web and because of this your personal data may be transferred outside Alderney and the European Economic Area. Whenever such transfers are effected pursuant to arrangements made by us, we shall enter into agreements requiring the recipients of your personal data to adhere to standards of data protection substantially similar to those prevailing in Alderney and the European Economic Area. However, the Internet is made up of a large variety of international connections and if you are visiting this website the various communications may well result in the transfer of information outside the European Economic Area other than pursuant to contractual arrangements made by us. By visiting the website and communicating electronically with us you consent to these transfers. All sensitive player data is protected in accordance with the Data Protection Law (Bailiwick of Guernsey) 2001.
If you do not wish to receive promotional or other information then please check the appropriate box during the registration process.
For further information on what data is held about you can be obtained by contacting our Customer Service team, as provided to us by our trusted third party suppplier, as follows -
Paddy Power Gaming Support
Power Tower, Blocks 1-3
Belfield Office Park
Beech Hill Road
Clonskeagh
Dublin 4
With the exception of your personal details, all other information, including, but not limited to, ideas, submissions, emails, suggestions, concepts, graphics, chatroom contents including material and statements, posted on this site or submitted to us will become our property and we shall not be subject to any obligation of confidentiality and will be free to reproduce, modify, edit, adapt, publish, translate, distribute and display by Us or anyone we designate in any and all media now known or in the future created.
This Our Promise forms part of our website Terms and Conditions and as such it shall be governed by and construed in accordance with the laws of England. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim of whatever nature arising out of or relating to this policy and consent or otherwise to the use of your personal data, and that the laws of England shall govern such dispute or claim. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of our intellectual property rights or breach of those terms is taking place or originating.
You are responsible for compliance with any applicable laws and regulations of the jurisdiction from which you are accessing this website. We operate this website from Alderney and make no representation or warranty that the information contained herein is appropriate or available for use in other locations outside Alderney.
Contact Us
Our dedicated Casino customer support team are always here to help - 24/7.
Live Help
Use our online chat facility to speak directly to a customer support advisor.
Email
We will respond to all emails individually and reply to your email within 2 hours.
Our email address is:Telephone
Ireland 1800 924 406 UK 0800 028 2497 ROW 00353 1905 0132 Post
Paddy Power Gaming
Support Dept.
Power Tower, Blocks 1-3
Belfield Office Park
Beech Hill Road
Clonskeagh
Dublin 4Fax
Send us a fax at 00 353 1 6864985